Terms Of Service

WE ARE NOT RESPONSIBLE FOR ANY PACKAGES LOST, STOLEN, OR DELAYED BY THE POSTAL SERVICE.

 

DURING THE VIRUS, THE ORDER PROCESSING TIME MAY BE EXTENDED 

 

SOME ORDERS WITH MULTIPLE ITEMS MAY HAVE SEPARATE SHIPMENTS 

 

PLEASE NOTE THAT THAT THE SHIPPING ADDRESS YOU PROVIDED DURING CHECKOUT IS WHERE YOUR PACKAGE WILL BE DELIVERED.

 

IF YOUR PACKAGE IS NOT DELIVERED OR HAS BEEN MISPLACED, IT IS THE CUSTOMER'S RESPONSIBILITY TO FILE/START CLAIM PROCESS WITH YOUR LOCAL USPS. ONCE THEY HAVE THEY HAVE FINISHED THEIR INVESTIGATION, AND IF THE MATTER IS STILL NOT RESOLVED THEN EMAIL CUSTOMER SERVICE AND ATTACH ALL NECESSARY DOCUMENTATION AND ORDER NUMBER AND WE WILL SEEK TO RESOLVE THE ISSUE AT HAND.

 

EMAILS ARE TYPICALLY ANSWERED BETWEEN 48-72HRS BUSINESS DAYS.